Mentor Connection: Many potential mentors were busy committed to meetings or had no time connecting with people seeking help. The goal was to design an experience where prospective mentors and mentees can be matched based on similar interests, location, and availability.
UX Research, Competitive Analysis, User Interview, Info Architecture, and UI Design.
Start to finish: 2 to 3 weeks to build a concept while employed full-time.
The assignment was given to test UX/UI knowledge.
Anyone interested in professional or personal development through mentorship.
WHAT I DID
I was the sole UX/UI designer for this project. I planned and executed all user research, developed sitemap, user flow, wireframe, interactive prototype, and created a simple UI design concept.
This assessment was an attempt to gain knowledge of the way mentor-mentee relationship works. To do this, there is a need to understand how and when a mentor's and a mentee's goals are aligned. Matching the right mentor to the right mentee was symbiotic and each impacted on other's goals. This led me to identify the problem, hypothesize, and curate viable solutions and test theories for effectiveness.
I've identified several types of mentorships which can be classified into two buckets. Professional and Personal. My research on mentorships allowed me to uncover common patterns when connecting one another from a holistic point of view.
Analyzing mentorship businesses was another data point that I gathered and synthesized the way they were connected. Identifying frictions such as negative or painful experiences were the areas I paid close attention to. There were underlying interfaces that caused unwanted experiences. My job was to formulate a solution to create a seamless and productive connection.
- Personal growth
- Embrace cultural differences and appreciate diversity
- Giving back to the community
- Relationship Builder
- Lack of common interest
- Personal differences
- Behavior approach/acceptance
- Lack of mentorship training
- Time commitment
- Recruit Talent
- Developing Talent
- Support Diversity Initiatives
- Succession Planning Initiatives
- Giving Back
- Build an Ally in the Organization
- Mentee's Feedback
- Interval Meeting
- Communication Methods
I conversed with a mentee, Trey. He discussed his experiences how he found his mentor. They both work together in different businesses, and he happened to guide him in his business endeavors and acquired specific knowledge. Trey and his mentor both prospered not only in relationships but also in professional business opportunities.
Co-founder & Business Owner
Water Damage Restoration
Have you ever been mentored?
When I was employed with another company, the operational owner and I had built a good working relationship and have done business together for a while. He asked if I considered running my own business. He mentioned that he would help me set up the business and guide me through operation logistic.
When the mentor advised, Trey created new business opportunities. When Trey's business did well, then the mentor got more business from the person they advised.
Trey's motivation was to make money, build his network, get as much advice as he can, and create business opportunities.
The next step in the process was to create a user journey using business & professional mentorship. The following was how I developed scenarios based on all of the data I collected. There were layers of how users navigate from holistic user flow to onboarding and bridging the connection between one and another.
A high-fidelity mockup of mentorship interaction that gives an ideal solution how one and another may meet through discovery process.
Many potential mentors are often too busy to commit to regular meetings, or they had a tough time connecting with people seeking help.
My solution was to allow mentor and mentee have the option to match through identifying preferences: configuring schedule, aligning methods of communication, specifying common locations & finding common interests.