Conceptualize Mentorship App

July 18, 2021

PROJECT SUMMARY

Mentor Connection: Many potential mentors were busy committed to meetings or had no time connecting with people seeking help. The goal was to design an experience where prospective mentors and mentees can be matched based on similar interests, location, and availability.

Mentor Connection
Core Responsibilities

UX Research, Competitive Analysis, User Interview, Info Architecture, and UI Design.

Timeline

Start to finish: 2 to 3 weeks to build a concept while employed full-time.

Additional Context

The assignment was given to test UX/UI knowledge.

Targeted Audience

Anyone interested in professional or personal development through mentorship.


WHAT I DID

I was the sole UX/UI designer for this project. I planned and executed all user research, developed sitemap, user flow, wireframe, interactive prototype, and created a simple UI design concept.

Information Architecture
Mentorship - User Flow

PROCESS

This assessment was an attempt to gain knowledge of the way mentor-mentee relationship works. To do this, there is a need to understand how and when a mentor's and a mentee's goals are aligned. Matching the right mentor to the right mentee was symbiotic and each impacted on other's goals. This led me to identify the problem, hypothesize, and curate viable solutions and test theories for effectiveness.

Mentoring is a relationship between two people with the goal of professional and personal development.

Mind Tools
Mentorship Type

I've identified several types of mentorships which can be classified into two buckets. Professional and Personal. My research on mentorships allowed me to uncover common patterns when connecting one another from a holistic point of view.

Market Research

Analyzing mentorship businesses was another data point that I gathered and synthesized the way they were connected. Identifying frictions such as negative or painful experiences were the areas I paid close attention to. There were underlying interfaces that caused unwanted experiences. My job was to formulate a solution to create a seamless and productive connection.

Mentor Logo
Mentor - The National Mentoring Partnership
Mentor Benefits
  • Personal growth
  • Empowerment
  • Embrace cultural differences and appreciate diversity
  • Giving back to the community
  • Relationship Builder
Mentor Challenges
  • Lack of common interest
  • Personal differences
  • Behavior approach/acceptance
  • Lack of mentorship training
  • Time commitment
Mentoring Complete Logo
Mentoring Complete
Mentor Benefits
  • Recruit Talent
  • Developing Talent
  • Support Diversity Initiatives
  • Succession Planning Initiatives
Mentor Challenges

Values

  • Giving Back
  • Build an Ally in the Organization
  • Self-Discovery
  • Mentee's Feedback

Motivations

  • Time
  • Interval Meeting
  • Communication Methods
User Interview

I conversed with a mentee, Trey. He discussed his experiences how he found his mentor. They both work together in different businesses, and he happened to guide him in his business endeavors and acquired specific knowledge. Trey and his mentor both prospered not only in relationships but also in professional business opportunities.

Persona

Trey Baumann

Occupation:

Co-founder & Business Owner

Business Type

Water Damage Restoration

Business Established

June 2015

Question asked:

Have you ever been mentored?

Trey's answer:

Yes

When I was employed with another company, the operational owner and I had built a good working relationship and have done business together for a while. He asked if I considered running my own business. He mentioned that he would help me set up the business and guide me through operation logistic.

Conversation Insight:

Mentor's Motivation

When the mentor advised, Trey created new business opportunities. When Trey's business did well, then the mentor got more business from the person they advised.

Mentee's Motivation

Trey's motivation was to make money, build his network, get as much advice as he can, and create business opportunities.

User Journey

The next step in the process was to create a user journey using business & professional mentorship. The following was how I developed scenarios based on all of the data I collected. There were layers of how users navigate from holistic user flow to onboarding and bridging the connection between one and another.

Holistic wireframe
Holistic User Flow
Onboarding wireframe
On-Boarding User Flow
Connection wireframe
Bridge Connection
Interaction Design

A high-fidelity mockup of mentorship interaction that gives an ideal solution how one and another may meet through discovery process.

Sign in user flow
Sign In Process
Onboarding user flow
On-Boarding Process
Connection user flow
Connection Methods
Communication user flow
Discovery & Communication
Bridge Connection user flow
Bridge the Connection

CONCLUSION

Many potential mentors are often too busy to commit to regular meetings, or they had a tough time connecting with people seeking help.

My solution was to allow mentor and mentee have the option to match through identifying preferences: configuring schedule, aligning methods of communication, specifying common locations & finding common interests.

Like What you See?
Let's Chat

    crossmenu linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram